SHIPPING & RETURNS
Shipping Policy
Handling Time
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We try to ship your order as fast as possible (doesn't do us any good sitting here). Most orders ship between 2 and 5 business days. If your order will take more than 5 business days to ship we will let you know.
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Exclusions
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Free shipping offers are only valid on retail orders. Wholesale customers do not qualify for coupon, campaign, or free shipping discounts.
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International
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International shipping can be handled via USPS depending on availability. Orders outside of the US typically can take anywhere from 5 days - 3 weeks due to customs processing.
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International Orders - Please Note
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Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
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Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
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Incorrect Addresses & Undeliverable Packages
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If a package is returned as undeliverable to due to mistakes in shipping information provided, you, the customer, will be responsible for the additional shipping charges associated with re-shipping the package.
Return & Exchange Policy
We are proud of our products and stand behind them 100%. That being said, not every scent or every product is for everyone.
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We're happy to offer free returns and/or exchanges within 30 days of your order for a full refund or exchange of equal or lesser value.
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Returns made after 30 days from the order date will receive either a partial refund or a store coupon.
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Please contact us before making a return.